What's new in Zombie Slayer?

Do you want to stay up to date on all the latest Zombie Slayer news? We have some excellent resources that will help you keep your finger o...

Achievements

You will earn achievements when you hit various milestones in the game. When you reach an achievement you'll be given a variety of rewards f...

Achievements - Mobile

You will earn achievements when you hit various milestones in the game. When you reach an achievement you'll be given a variety of rewards f...

Behavior Guidelines

Be ResponsibleEvery player is responsible for their actions. Don't share access to your account, make sure your passwords are kept private, ...

Careers

The FAQ is for information relevant to our games. You can check out any positions that are currently available over on the Kano Career page....

Character Attributes

Every character has five attributes that help them succeed in various types of fights; Health, Energy, Stamina, Attack and Defense. Building...

Crafting and Workshop FAQ

I crafted something but saw no change in my combat ability! What's going on?It’s possible the item you made is simply not strong enough to c...

Crates

Want to try your chances at snagging a sweet new item for a fraction of its value? Buying a crate will award you with one of 18 possible ite...

Crates - Mobile

Want to try your chances at snagging a sweet new item for a fraction of its value? Buying a crate will award you with one of 18 possible ite...

Experience (XP)

Playing the game will earn you Experience Points or XP which represents your progress as a player and allows your character to gain levels a...

UN Credits

Performing tasks like defeating a Boss, completing Outbreaks, or doing Challenges can earn you UN Credits that you can trade in for a variet...

How Can I Get More Stamina?

Stamina run out? Here are a few strategies for getting more!Ask your Friends for Stamina BoostsPlayers can send one another boosts of Stamin...

UN Credits - Mobile

Performing tasks like defeating a Boss, completing Outbreaks, or doing Challenges can earn you UN Credits that you can trade in for a variet...

How Can I Get More Stamina? - Mobile

Stamina run out? Here are a few strategies for getting more!Ask your Friends for Stamina BoostsPlayers can send one another boosts of Stamin...

Gamer Points

Actions that advance your Faction in game will earn you Gamer Points, or GP. You can view how many GP you've earned for the day by clicking ...

Gifts

Show your friends some love by sending them a gift! Gifts are fun to get, and can be used in your workshop to help craft new and better weap...

Why is the Experience I receive from helping my friend with a challenge so low?

The Experience reward for helping other players' Challenges declines the more you do over the course of a single day. Eventually dropping to...

Why didn’t my stamina refill when I levelled?

In Zombie Slayer, your stamina will refill up to 1000 when you level up.

Why didn’t I win anything in the challenge I just finished?

In Challenges, every shot you take has the potential to win a Single Hit Payout. You can see the probability of each possible prize in the &...

Why didn’t I win anything in the challenge I just finished? - Mobile

In Challenges, every shot you take has the potential to win a Single Hit Payout. You can see the probability of each possible prize by tappi...

How Do I Report A Player?

If your situation hasn’t been covered by any of the FAQ or in the Help Section of the game, you can get in touch with us by emailing us at s...

Why can't I hide offers on my desktop home page?

Your home page shows you a set of limited time or limited quantity orders on a regular basis. If you're tired of seeing these, you can hide ...

How Do I Take A Screenshot?

Taking a screenshot is pretty simple, and it definitely comes in handy when you want to share something with friends or with us in Support. ...

Why aren’t my outbreak gamer points going up?

Gamer Points are only earned when doing the highest available Outbreak possible. Or if all are completed, the most recently unlocked Outbrea...

Where's my Player ID?

In all Kano games you can locate your Player ID on your game profile, it is located right below your character’s picture. If for some reason...

Where's my Player ID? - Mobile

In all Kano games Apps, you can locate your Player ID by going to More, FAQ/SUPPORT, and scrolling to the bottom. If you need to contact us ...

Revival Serum

Revival SerumThe Revival Serum is a feature that incentivizes players to bring back old Squadmates to Zombie Slayer. When you send a Revival...

Traveling in Zombie Slayer

Travelling to different areas will make different Outbreaks, Challenges, and Property available to you. As your Slayer defeats certain Bosse...

Traveling in Zombie Slayer - Mobile

Travelling to different areas will make different Outbreaks, Challenges, and Property available to you. As your Slayer defeats certain Bosse...

I Spent My FP By Accident, Can I Get Them Back?

We understand that sometimes mistakes happen! We’re able to get accidental purchases of items refunded most of the time, you can reach us by...

Income

Investing Cash in your Properties will give you an hourly income, which will continue to accrue even when offline! The more land and buildin...

Faction Help

You are able to join forces with other players to create a Faction. Work together as a team to earn as many Gamer Points as possible, comple...

Outbreaks

By completing Outbreaks in Zombie Slayer, you'll be gaining Experience, Cash, Items and Gamer Points. Outbreaks use up your Energy, and usua...

Squads

Squads are one of the most important aspects of Zombie Slayer. Not only is the game more fun with friends, but they directly affect how powe...

Squads - Mobile

Squads are one of the most important aspects of Zombie Slayer. Not only is the game more fun with friends, but they directly affect how powe...

Profile

To access your Profile page, either click on your character portrait in the top right corner, or on the word Profile.Your Profile displays d...

Profile - Mobile

To access your Profile page, either tap on your Character picture in the top left corner or go to “More” then tap “Profile”.Your Profile dis...

Loyalty Points

Loyalty PointsLoyalty Points (LP) are accumulated slowly over time, but they can be spent on very powerful Weapons, Armor, and Vehicles that...

Leaderboard

The Leaderboards are the place to go to see how you stack up compared to your Rivals. You're able to view the Leaderboard by clicking the “L...

Cash Limit

Our game has a Cash limit of approximately $18,447 Quadrillion. Players can save up to this amount in both their on-hand Cash as well as in ...

Why am I still receiving a popup every time I level up?

Are you tired of receiving a pop up every time you gain a new level? These pop ups intended to remind new players about the value of adding ...

How to Copy and Paste Links on the Mobile App

Are you hoping to share a Boss, Raid Boss, or player profile into a private chat group while using the mobile app? You can do so by using th...

Kano Livestreams

Do you want to know about the latest and greatest updates from all of the Kano games? Are you interested in meeting and chatting with Kano s...

Account Deletion Request

Thinking about deleting your account?  We're sad to see you go!We have two options for you: Temporary Account FreezePermanent Acco...

Xsolla Webshop

 Looking for more ways to purchase UNC?  Look no further!Our Xsolla Webshop accepts more payment methods from additional supportin...

What is Rev U and how does it work? (Mobile)

Rev U is a new method that players can acquire UN Credits by performing tasks such as making progress in another game, or filling out a surv...

What is Rev U and how does it work?

 Rev U is a new method that players can acquire UN Credits by performing tasks such as making progress in another game, or filling out ...