Thinking about deleting your account? We're sad to see you go!
We have two options for you:
- Temporary Account Freeze
- Permanent Account and Personal Information removal
If your mind is made up, then we appreciate having you here -- but if there is something we can do, don't hesistate to reach out to us to let us know HERE how we can help.
Sometimes everyone needs to take a break, if you're wanting to step away from the game but think you might come back, we encourage players to request to freeze their account - that way they can come back and enjoy from where they left off! Reach out to us at support@kanoapps.com and feel free to let us know if we can help at all.
To delete your account simply send a request from your account email to support@kanoapps.com with either your Player ID + Player name, or a link to your player profile. This request is non-reversible so be 100% sure before sending this request.