Orders typically show up in your account immediately, although occasionally they’ll take a moment to appear. This usually happens if the purchase is still being processed, no need to buy it again! They’ll show up pretty soon.

Refreshing or restarting the game often helps to trigger a delayed purchase.

If you still haven’t received a purchase made more than 24 hours ago, please contact us in Support. We’d be happy to check into what might be going on and help to resolve the purchase issue.

Encountering a purchasing issue while playing on the mobile app? Make sure to fully close the app and reopen it before trying again!